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Case Study

Tesco: A Fresh Approach to Global Recruitment

Tags: Complex Recruitment

Tesco is the third-largest retailer in the world. Tesco required a multilingual talent acquisition platform which could support head office and retail roles, while delivering a superb user experience.

Tesco delivery person packing car

Key Facts:

  • More than 440,000 colleagues
  • 6,800 stores across Europe and Asia
  • Serving 80 million customers a week

The challenge

Using different systems to manage, process, and track applicants was a constant challenge for the recruitment team. Tesco needed a simpler, self-service system for candidates which would make it easy to apply for roles and stay informed.

Recruiters needed to report on the entire hiring process and identify areas for improvement, across a diverse range of roles and business units.

Supporting early careers and graduate recruitment as well as implementing guaranteed interviews for disabled candidates were key requirements.

Our solution

User experience for a smooth transition

With no previous experience of working with an ATS, the switch to digital was always a potentially daunting task and a huge change for the Church. However, our support team worked with them to help make sure the process was smooth and seamless. In fact, in just a couple of days, the Church’s team went from not knowing what an ATS was to posting jobs out into the world.

Insights that have impact

One of the key reasons The Church chose Tribepad ATS was for its fantastic analytics and reporting features. It’s given their team access to real-time data that gets quickly translated into reports and graphs that are easy to understand. More importantly, they can use the information to identify successes, spot trends and act on areas for improvement.

New job board platform

The Church also asked us to develop a completely new job board platform for one of its standalone projects called, ‘Do Something You Believe In’. The project is for people and organisations that want to contribute to the common good and it’s the first jobs board of its kind in the UK. The Church use our simple interface to publish and promote vacancies from faith-based organisations that want to offer ‘more than just a job’.

We are a team of over 480,000 people dedicated to serving shoppers a little better every day. Our operations in the UK are the largest within the group, with over 3,500 stores and over 310,000 trusted colleagues.

Head Office

Since integrating with Tribepad in 2014, Tesco have successfully processed more than 2.6 million applications per year.

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