In this episode of The View, Neil Armstrong has a candid, high-energy conversation with Katrina Collier, author and hiring leader behind Reboot Hiring and Robot-Proof Recruiter. They tear into the reality behind recruitment’s shiny headlines to expose what’s really failing – and map a way forward.
They talk about the vicious cycle of underfunding recruitment, how cost-cutting becomes self-fulfilling, and how too many leaders see hiring as a cost centre, not a growth engine. But it’s not all deconstruction: they also dig into the hard questions and practical fixes – from building manager accountability to rethinking your recruitment tech stack, and from pushing back on broken norms to reclaiming your hiring function’s credibility.
If you’re tired of firefighting recruitment, want to shift from reactive to strategic, and believe hiring should be an investment – not a cost – this is a must-watch.
Below are approximate timestamps and topic highlights so you can jump to what’s most relevant:
00:00 –Why the “rebooting recruitment” framing matters and what’s at stake
03:20 – The broken cycle of underfunding. How short budgets, high expectations, and pressure to cut corner reinforce dysfunction
08:45 – The human cost & candidate experience; What happens when candidates are ghosted, misled, or devalued; the impact on trust
13:30 – Leadership & manager accountability; How recruiters can push back, coach managers, and demand better collaboration
18:50 – Tech, tools & automation traps; When technology is adopted without proper process, values, or alignment
23:15 – Steps to rebuild recruitment: process, governance, voice, and influence
27:30 – Final thoughts, mindset shifts, and ways to move forward with purpose
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