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Case Study

HCRG Care Group: Modernising recruitment

Tags: Candidate Experience, Recruitment Transformation

Healthcare recruitment is tough, even with the right tools in your corner.

And HCRG Care Group was reaching the point where their recruitment software was probably hindering more than helping.

In some ways, maybe it was a blessing in disguise when the organisation’s legacy software provider announced they were stopping working with NHS Jobs (which some 70% of HCRG Care Group’s recruitment hinged on). It gave us the perfect opportunity to work together to create a better solution.

Although it certainly didn’t feel like a blessing! The team had just over two months to roll-out new software or start manually processing all NHS roles and candidates.

Tribepad rose to the challenge and three years later, the rest is history. Now HCRG Care Group handles all their recruitment through Tribepad, and have created a modern, speedy process that the entire organisation is proud of.

  • Increased applications by 47% 
  • Grew career site visits by 106%  
  • Reduced time in compliance by 62% 
  • Reduced application time by 1/3
  • Totally transformed the perception and value of recruitment
  • … and heaps more.

Recruitment is a real source of accomplishment in the organisation today. We used to be involved with all sorts of firefighting and dealing with escalations but my role is infinitely easier now. It’s so much faster to bring people into the organisation.

Paul Lundbeck
People Services Director, HCRG Care Group

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