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Case Study

Well Pharmacy: A transition from support function to strategic function

Tags: Analytics and Reporting, Candidate Experience, PR and News, Recruitment Marketing, Recruitment Process, Research and Data, Stakeholder Engagement, Volume Recruitment

With more than 760 pharmacies, Well Pharmacy is the third biggest pharmacy chain in the UK and the largest independent chain. And they’re fiercely committed to being the best.

Every member of the Well team, from pharmacists to community drivers; warehouse managers to support centre colleagues, is critical to delivering on that promise.

But Well were stuck with a hodgepodge of inflexible legacy people systems that didn’t speak to one another, causing a heap of problems. 

  • Boring job adverts. 
  • Mountains of admin. 
  • Endless workarounds. 
  • Treacle-like progress. 

Resourcing Manager Jo Riley knew that Well’s authentic, caring, human-first culture is a true differentiator, and should be instrumental in helping them attract and retain great people. 

But their current recruitment software was disguising it. 

That’s where Tribepad came in.

  • 150% increase in applications for hard-to-fill roles 
  • 92% increase in total application volume 
  • 35% decrease in time-to-offer for specialist roles
  • Freed funds to hire four extra recruiters and extra tools
  • … and heaps more.

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