Our Commerical Director talks sustainable growth

This year, we started a series of blog posts that introduce members of our team here at Tribepad. In this latest entry, we’d like you to meet Neil Armstrong our Commercial Director, who has led our marketing and business development teams since early 2017.

Neil has had a big impact on the company since he arrived. We took the opportunity to ask him about how he got here, what he’s working on and how he sees the next few years going for both Tribepad and the industry.

Neil, what’s your role at Tribepad?

My role is to help Tribepad grow. That means more potential customers need to have heard about us and think we’re interesting. It means our existing customers have to think we’re great, want to keep working with us and be inclined to recommend us.

I see my job as making promises to our staff and customers, and then making sure we keep them. That means the growth will be managed and sustainable.

What did you do before joining Tribepad?

I’ve worked in a variety of product marketing roles in telecoms and internet business, including BT, Sky and Rackspace. Mainly I’ve worked in marketing but always been closely involved with web development, customer service and sales. I most enjoy being part of a small business where you can really make a difference.

What made you want to join the Tribepad team?

I’ve worked with Dean and Dan before at Plusnet and knew we could make a great team. I was amazed by the products they’d created and the customers they’d attracted. To borrow an overused Masterchef phrase; I knew I could help take Tribepad to the next level!

What has been your biggest challenge so far?

Moving from small business telecoms to enterprise software has been a real challenge. The biggest surprise has been the differences between each customer’s requirements. There is no ‘right’ way to recruit! Every business is unique.

Do you have a favourite Tribepad feature?

I really like the new Onboarding platform. I’ve joined a few different companies in my career and if I’d had something like that as a new starter, I really think it would have been a great introduction to my new employer.

Where do you see the recruitment industry going over the next five years?

I think flexible working and the gig economy are going to have big impacts on how people choose where they want to work. I’ve changed job and company at least ten times in 20 years. Attracting the best talent is going to be even more important than it is today, because workers will be more transient and ‘picky’ with what they choose to do.

Where do you think the future holds for Tribepad?

I’m so excited to be part of Tribepad and we have so many great ideas. It’s a massive challenge to figure out which are the best. We’ll keep growing in the UK, adding more features to our platform and integrating with more partners. I like to think we’ll stay at the forefront of HR tech innovation and expect we’ll win more business internationally as we become better known.

What do you get up to outside of work?

We live close to the Peak District, so mountain biking in all weathers is my main hobby. My wife and I love food, drink and holidays (like most people). I also like building Lego and playing computer games with my two boys.

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Meet the rest of the team

Don’t forget, you can also say hello to Matt Ingram-Smith, our SaaS Consultant who we interviewed earlier this year, and meet Vicky Wheatley, Service Delivery Manager at Tribepad.