West Midlands Employers (WME) knew that “business as usual” was no longer an option. With budgets shrinking and demand for talent soaring, their member organisations were caught in a clunky recruitment cycle.
Recruiters were buried under manual admin work and lost in spreadsheet rabbit holes. Their legacy systems were active barriers to progress, leaving managers frustrated and candidate experience neglected.
WME didn’t just need a new piece of software, they needed a new partnership to help them pivot to a new operational model that brought joy back into recruitment.
Through the WMTribe shared service, they’ve turned the tide. They’ve swapped “fire fighting” for “the bigger picture,” transforming from an administrative order-taking function into a strategic business partner
In a lot of cases, it’s helped unblock initiatives that had been stuck for months… seeing organisations get clear, meaningful results is what matters most to us.
RESULTS
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Onboarded 16 member organisations on-time and on-budget in just 6 months.
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Powered 4,700 hires and processed 88k applications in the first 12 months.
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Reduced admin by 73% and email traffic by 93% for Hereford & Worcester Fire and Rescue Service.
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Halved recruitment costs for Wolverhampton Homes while boosting positive feedback.
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Reduced time-to-offer by 75% (from 16 weeks to 22 days) for Malvern Hills and Wychavon District Councils.
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Achieved 100% direct hiring, eliminating all agency costs for specific member councils.
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Created a level playing field with a consistent, fair, and inclusive process for all candidates.
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Freed up bandwidth for WME to deliver value-add projects like a regional recruitment metrics dashboard.
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Empowered recruiters to make system changes themselves without extra cost or IT support.
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Improved candidate engagement from initial application through to onboarding
