Episode 15: Smart tech or self-sabotage? The AI dilemma in talent tech
In this episode of The View, Neil Armstrong sits down with Martyn Redstone of genAssess to wrestle with one of the defining tensions of modern recruiting: can AI truly augment hiring – or will it end up undermining the human element altogether?
They dig beyond hype to ask the hard questions:
- When is “smart tech” actually sabotage?
- Where is AI helping – and where is it harming – fairness, diversity, and decision quality?
- How do we adopt AI in recruitment responsibly, so it works for people, not against them?
This is for HR leaders, TA professionals, and tech skeptics alike. If you’re navigating the hype, looking for guardrails in AI adoption, or simply want a clearer lens on what’s coming next – this episode gives you both caution and hope.
Here are key moments in the episode to help you jump right to what matters:
- 00:00 – Opening: what “smart tech or self-sabotage” means, and why AI in recruitment is a double-edged sword.
- 03:15 – What genAssess does & approach to AI; Martyn describes their model, how assessments are built and used.
- 10:45 – Risks of bias & unfair outcomes; When AI amplifies existing biases rather than reducing them
- 17:30 – Human + machine “team” effect; How the real value lies in combining judgment + automation
- 23:50 – Implementation pitfalls & change management; Where AI efforts go wrong – and how to avoid those traps
- 29:20 – Guardrails & governance in AI; Rules, oversight, and frameworks to ensure AI aligns with values
- 33:45 – Closing thoughts & next steps; How to move forward thoughtfully with AI in recruitment
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