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Exclusive Hotels and Venues Chef
Case Study

Exclusive: Making reservations for the best talent

Tags: Recruitment Transformation

Exclusive Hotels and Venues is one of the most prestigious hotel brands in the world and includes several gorgeous country house hotels in England, set in acres of countryside.

Tribepad ATS provides a streamlined process for candidates and recruiters. Exclusive can attract and engage with top talent, targeting the best individuals.

The challenge

Prior to Tribepad, Exclusive Hotels and Venues had no ATS. Identifying success within the recruitment process was hard. Sharing data and tracking
candidates across properties was a real challenge. Exclusive needed to consolidate the entire recruitment process, unifying all hotels and venues, to provide a clear process for the applicant and recruiter.

Since implementing Tribepad ATS in 2014, Exclusive Hotels and Venues have delivered efficiencies within their recruitment process, leading to shorter time to hire and lower cost per hire.


  • Managers had no way of tracking the number of vacancies available, applications received or candidates processed
  • Much time was wasted on administrative tasks; manually advertising and uploading each available vacancy online CVs were not easily searchable which meant individually emailing each candidate for an interview
Exclusive Hotels and Venue Inhouse staff

Key Facts:

  • Employs more than 800 staff including Michelin starred Chefs Michael Wignall and Richard Davies
  • Operates 10 iconic hotels, spas and pubs across England

Our solution

Unified talent acquisition reporting

With real-time analytics and reports, understanding source tracking and measuring key metrics including time to hire. The Exclusive recruitment team can completely control their talent pipeline.

Talent pooling and tagging

Exclusive can build and develop talent pools, nurturing talent for future vacancies while reducing advertising costs.

Job board integration

Using integrated multi-posting, vacancies are published to job boards quickly and efficiently.

Groups and communities

Recruiters can share information about careers fairs and new vacancies, increasing candidate engagement.

Social media integration

Candidates can register using Facebook or Linkedin, which simplifies the application process by auto-filling basic information, which helps to reduce drop-out.


With Tribepad ATS the recruitment team can process thousands of applications in seconds.

Third-party integration

The recruitment team can use psychometric, skills and knowledge tests including SHL, TalentQ and Chemistry which are integrated into the system.

Because employing the right people is of critical importance in ensuring our guests receive the very best of luxury service, we felt we needed support. Using Tribepad to help us find and manage our talent, has proved to be one of the best recruitment decisions we’ve made.

Fiona Claringbould
HR Manager, Exclusive Hotels & Venues

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