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Case Study

Putting the ‘Social’ back in Social Housing recruitment

Horton Housing knew that “business as usual” was no longer an option. In the high-stakes world of social care and housing, they were battling a perfect storm: acute sector skills shortages, fierce hiring competition, and an astronomical legal compliance burden.

With just one dedicated recruiter managing the entire pipeline across 50 busy hiring managers, the reality behind the scenes was simple: they were drowning.

Before Tribepad, the team members were trapped in endless spreadsheet loops, manual admin black holes, and the constant dread of interview scheduling disasters. They didn’t just need a software upgrade; they needed a lifeline – an enterprise grade platform built for small-team execution that could give them their time back.

Through Tribepad, they haven’t just fixed their processes; they’ve completely turned the tide.

By replacing clunky legacy tech with a streamlined, audit-ready platform, Horton Housing has unshackled their team from the paperwork. They’ve swapped stressful admin loops for an easy-breezy process that protects compliance, keeps managers calm, and puts the social back into social housing recruitment.

Our partnership with Tribepad is officially award winning! 🥳 – When we went live with our new ATS and careers site one year ago, we knew we had something special…

Emily Wicks
Recruitment and Talent Advisor, Horton Housing

RESULTS

  • Saved 7 hours every week on manual recruitment administration.

  • Smashed time-to-hire targets, delivering a pipeline that is now 38% faster than their baseline KPI.

  • Accelerated interview scheduling by 90%, completely eliminating manual scheduling disasters.

  • Achieved a 100% candidate reapply rate, proving a massive boost to candidate engagement and brand trust.

  • Delivered a “1000x slicker” recruitment process that leaves internal hiring managers feeling happy, confident, and calm.

  • Locked down speedy, safe, and integrated onboarding that keeps the organization entirely audit-ready.

  • Launched a beautiful new careers site and QR-code pipelining to capture talent on the go.

  • Freed up vital bandwidth for their recruiter to finally focus on strategic projects like EVP and employer branding.

  • Secured an honest, transparent pricing model that delivered enterprise power for a country-mile less than expected.

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tribepad recruitment software for the care sector
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