AI is changing recruitment. But is candidate confidence keeping up?
AI is becoming a bigger part of hiring, but many candidates are being left unsure about where, when and how it is being used.
Our research found that 72% of rejected candidates don’t know whether a human or an algorithm rejected them. And 56% don’t understand how AI is being used in hiring.
The Confidence Collapse explores what that uncertainty means for candidate trust, and what employers can do to build it back.
Inside The Confidence Collapse
We’ve taken a closer look at the relationship between candidates, recruiters and AI to understand where confidence is being lost and what needs to change.
Inside the report, we explore:
- How candidates really feel about AI in recruitment
- Where uncertainty is creating a trust problem
- Why transparency matters as AI becomes more common in hiring
- The role people should continue to play in recruitment
- What employers can do to create a fairer, more transparent candidate experience
- How we can use technology without losing the human side of hiring
Because the question isn’t simply whether we should use AI in recruitment.
It’s whether candidates can trust the way we use it.
There’s more to the story
The report is just one part of the conversation.
Visit our Confidence Collapse hub to explore the research, find out more about what’s driving the confidence gap and see how we can build a future of recruitment that candidates can trust.
