Episode 22 – Recruitment at a crossroads: AI, humans and the future of work
AI is changing recruitment. But the bigger question isn’t simply what AI can do. It’s what happens to recruiters, businesses and the way we work when it starts doing more of the work for us.
In Episode 22 of The View masterclass, Neil Armstrong is joined by Hung Lee, curator of Recruiting Brainfood, for a wide-ranging conversation about AI and the future of recruitment.
Hung argues that recruitment is already feeling the impact. Tasks that once took up a significant part of a recruiter’s day can increasingly be automated, while smaller teams are being asked to manage more roles and make more hires. But does that mean we’re heading towards a future with fewer recruiters? Or does the role simply need to change?
Neil and Hung explore who really benefits when technology makes us more productive, what businesses risk when they become too reliant on third-party technology, and why owning more of your technology could become an important competitive advantage.
They also tackle some of the harder questions. What happens to human judgement when technology can make more consistent decisions? Are efficiency and fairness always the right measures of a good hiring process? And what value do people bring precisely because they aren’t predictable?
From the changing role of recruiters to company culture, human potential and the nature of work itself, this episode asks what the future of recruitment could look like and where people fit within it.
Expect strong opinions, plenty of healthy disagreement and a fascinating look at where recruitment could be heading next.
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